If you are certain you have already registered for the SimUText for your class but now cannot log in to your account, you may be using an incorrect username or password.
You can reset your password as follows:
1. Go to the SimBio Active Learning System log in page.
2. Click on the Forgot Your Password? link below the Sign in button.
3. Enter the username you selected when registering for your SimUText. (See the instructions below if you have forgotten your Username as well.)
4. Check your email for a password reset message. Please be patient; depending on internet traffic, these emails can take up to 30 minutes to arrive, and if you hit reset the password multiple times, the first new password email you receive will no longer work.
5. Once you reset your password, try logging into the SimBio Active Learning System again.
You can recover your Username as follows:
- Go to the SimBio Active Learning System log in page.
- Click on the Username? link below the Sign in button.
- Enter the email address you used when registering for your SimUText.
- Check your email for a username message. Please be patient; depending on internet traffic, these emails can take up to 30 minutes to arrive.
- Once you receive your Username, try logging into the SimBio Active Learning System again.
If you need any further assistance, please submit a support request.